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Call Center Service Level freeware
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Call Center Service Level

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Released: August 15, 2008  |  Added: August 29, 2008 | Visits: 3.254

Lokad Call Center Calculator Don't waste time or money on your call center schedules. Too much staff and expenses get out of control. To few staff and your customers get mad because of the long waiting queues. Bringing your call center at full capacity while maintaining the desired service levels is a cornerstone of your...



Platforms: Windows

License: Freeware Size: 1.44 MB Download (528): Lokad Call Center Calculator Download

Added: May 10, 2013 | Visits: 1.190

PHP Call Center PHP Call Center is a web-based application used to keep track of a company's incoming phone calls. It is unlike other call loggers in that it is not based on "tickets" as those systems are often confusing and cumbersome to use.





Platforms: Windows, Mac, *nix, PHP, BSD Solaris

License: Freeware Download (35): PHP Call Center Download

Released: September 23, 2008  |  Added: October 28, 2009 | Visits: 5.038

ErlangXLS ErlangXLS provides Excel AddIns to calculate Call Center staffing requirements based on the widely used formulas of Erlang C und Erlang B. This includes service level, average speed of answer, agent occupation, trunk load, etc. While other providers sell Erlang-based software in expensive...


Platforms: Windows

License: Freeware Size: 263.67 KB Download (755): ErlangXLS Download

Added: May 13, 2013 | Visits: 368

PHP Call Center for Scripts PHP Call Center is a web-based application used to keep track of a company's incoming phone calls.It is unlike other call loggers in that it is not based on "tickets" as those systems are often confusing and cumbersome to use.


Platforms: PHP

License: Freeware Size: 30.72 KB Download (20): PHP Call Center for Scripts Download

Added: May 10, 2013 | Visits: 472

asterCRM asterCRM is a web-based open source call center software for asterisk, and it has some simple CRM features. First, a python deamon called ProxyMan.py will listen on manager port of asterisk, and save all asterisk events to a database, at the same time, the user client (browser) analysis the data,...


Platforms: Windows, Mac, *nix, PHP, BSD Solaris

License: Freeware Download (31): asterCRM Download

Released: March 05, 2014  |  Added: March 05, 2014 | Visits: 148

Radyo Call Center IMI Conferences taraf?ndan hayata gecirilen Radyo Call Center 7/24 kesintisiz yay?nla cagr? merkezi cal?sanlar?na yeni bir alternatif bir iletisim platformu sunuyor. Turkiye'nin ilk ve tek cagr? merkezi radyosu, sektorel gelismeler, duyurular, etkinlik haberleri, sektor yoneticileri ve...


Platforms: iOS

License: Freeware Size: 1.2 MB Download (9): Radyo Call Center Download

Released: December 28, 2013  |  Added: December 28, 2013 | Visits: 173

One Night At Call Center One Night @ the Call Center or ON@CC is a novel written by Chetan Bhagat and first published in 2005. The novel revolves around a group of six call center employees working in Connexions call center in Gurgaon, Haryana. It takes place during the span of one night, in which all of the leading...


Platforms: Windows Phone

License: Freeware Size: 3 MB Download (9): One Night At Call Center Download

Released: July 13, 2014  |  Added: July 13, 2014 | Visits: 172

One Night @ the Call Center One Night @ the Call Center is a novel written by Chetan Bhagat and first published in 2005. The novel revolves around a group of six call center employees working in Connexions call center in Gurgaon, Haryana. The story takes a dramatic and decisive turn through a literal deus ex machina, when...


Platforms: Windows Phone

License: Freeware Size: 1024 KB Download (9): One Night @ the Call Center Download

Released: November 05, 2007  |  Added: November 27, 2007 | Visits: 5.623

ManageEngine SupportCenter Plus ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering...


Platforms: Windows, *nix

License: Freeware Size: 31.31 MB Download (594): ManageEngine SupportCenter Plus Download

Released: November 07, 2012  |  Added: November 07, 2012 | Visits: 502

PrettyMay Call Recorder for Skype Basic PrettyMay Call Center for Skype is a 100% software-based Skype IP PBX that replaces traditional proprietary hardware PBX / PABX. It allows Small Business to quickly and affordably implement a Skype IP PBX / PABX system with Auto-Attendant, Interactive Voice Response (IVR), Automatic Call...


Platforms: Windows

License: Freeware Size: 5.5 MB Download (31): PrettyMay Call Recorder for Skype Basic Download

Added: July 09, 2013 | Visits: 301

NSLA : Network SLA NSLA : Network SLA is to monitor a network SLA (Service Level Agreement) based on SLM (Service Level Management).


Platforms: PHP

License: Freeware Size: 399.36 KB Download (19): NSLA : Network SLA Download

Released: November 21, 2012  |  Added: November 21, 2012 | Visits: 333

Personal HelpDesk for Outlook An automated issue tracking and helpdesk ticketing system in your Outlook Client. Provides you with all the necessary tools to log, analyze and assist in the resolution of helpdesk issues right in your Outlook. Can automatically process incoming support request emails, enforce service level, set...


Platforms: Windows

License: Freeware Size: 22.54 MB Download (29): Personal HelpDesk for Outlook Download

Released: June 23, 2012  |  Added: June 23, 2012 | Visits: 321

Team HelpDesk for Outlook An automated issue tracking and helpdesk ticketing system for multiple technicians, Team Helpdesk provides you and your team with all the necessary tools to log, collaborate, analyze and assist in the resolution of helpdesk issues right in your Outlook. More importantly, it can automatically...


Platforms: Windows

License: Freeware Size: 53.82 MB Download (32): Team HelpDesk for Outlook Download

Released: October 01, 2012  |  Added: October 01, 2012 | Visits: 407

phulmonty PHULmonty integrates the following functions to aid in business operations, and CRM: Order Entry Account and payment on account management Order invoices and Account Statements A real time online Sales Monitor (see sales totals changes as they occur) Sales reports, by product, customer, and...


Platforms: Windows

License: Freeware Size: 13.67 MB Download (31): phulmonty Download

Added: July 05, 2013 | Visits: 267

CalcServer CalcServer is the calculator service that run in server side you can call this service by connect it(server) and type any arithmetic expression you want to evaluate then press Enter key. The Calc server will send you back the result.This version is demonstrate only.It does not support complex...


Platforms: CGI and Perl

License: Freeware Size: 20.48 KB Download (19): CalcServer Download

Added: April 20, 2006 | Visits: 2.337

ServersCheck STANDARD Edition ServersCheck is a software application for monitoring, reporting and alerting on the availability of systems. It includes real-time HTML reports, graphs and Service Level details. Round-the-clock monitoring of up to 10 devices in this version with alerting via email, network message or SMS.


Platforms: Windows

License: Freeware Size: 5.27 MB Download (185): ServersCheck STANDARD Edition Download

Added: August 15, 2008 | Visits: 1.017

Axon Virtual PBx System Axon is a virtual PBX designed to manage calls within a business or call center environment. Any business can implement this scalable PBX solution with only an existing PC which connects to phone lines and extensions using VoIP technology.


Platforms: Windows

License: Freeware Size: 331 KB Download (102): Axon Virtual PBx System Download

Added: August 31, 2008 | Visits: 5.618

Erlang Calculator Erlang Calculator is a tabbed calculator that includes Erlang B, Extended Erlang B and Erlang C traffic calculators for dimensioning telecommunications trunk groups, calculating Voice over IP bandwidth and estimating staffing requirements of a call center. Erlang B is a formula for blocking no...


Platforms: Windows

License: Freeware Size: 44 KB Download (1384): Erlang Calculator Download

Added: June 20, 2010 | Visits: 1.479

System Garden Habitat Habitat from System Garden is a performance monitor of applications and operating system with the ability to track availability and service level. System Garden Habitats design goals are to be of modest size, flexible and ubiquitous. The core of habitat provides a mechanism for collecting,...


Platforms: *nix

License: Freeware Size: 512 KB Download (94): System Garden Habitat Download

Added: June 10, 2013 | Visits: 363

asterCRM for Scripts asterCRM is a web-based open source call center software for asterisk, and it has some simple CRM features.First, a python deamon called ProxyMan.py will listen on manager port of asterisk, and save all asterisk events to a database, at the same time, the user client (browser) analysis the data,...


Platforms: PHP

License: Freeware Size: 473.77 MB Download (20): asterCRM for Scripts Download

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